Jw Marriott Hotel Surabaya Exterior photo This is an aerial view of a beautiful resort pool area. The pool is a large, winding lagoon-style design, with vibrant turquoise water. The pool is bordered by light-colored stone or concrete pathways, creating a curved shape that follows the water'sJw Marriott Hotel Surabaya Exterior photo This is an aerial shot of a beautiful resort or residential area, showcasing a lush green landscape and a stunning pool area. 

The dominant feature is a large, irregularly shaped swimming pool with vibrant turquoise water. It meanders through the laJw Marriott Hotel Surabaya Exterior photo The photo shows a well-appointed hotel room with a modern and comfortable feel. The room is spacious and features a large window offering a panoramic view of a cityscape under a clear blue sky. 

The main focus is a large bed with crisp white linens,
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From52US$ /night
Check-in
24Apr2026Select date
Check-out
25Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261
-
Close to Tunjungan Plaza
Great
8.9
9.7
/10
4.4
4.5
/5

Rooms

The JW Marriott Hotel Surabaya offers 407 meticulously appointed rooms and 22 extended-stay apartments. Each room provides a blend of comfort and sophistication, with premium bedding and high-end amenities tailored for relaxation. Guests can enjoy captivating views of Surabaya, enhancing their experience throughout the stay.

Dining

Culinary options abound at the hotel with four distinct dining experiences. Guests can savor dry-aged beef at Uppercut Steakhouse, indulge in authentic Cantonese dishes at Tang Palace Chinese Restaurant, or enjoy fresh sushi at Imari Japanese Restaurant. The Pavilion Restaurant offers buffet dining and a la carte options, including a barbecue station.

Location

JW Marriott Hotel Surabaya is strategically situated near Tunjungan Plaza Mall and major landmarks such as the Suramadu Bridge and House of Sampoerna. The city center location provides easy access for shopping and cultural exploration. Transport services are available, including a shuttle to local attractions.

Family-Friendly Amenities

The hotel offers a welcoming atmosphere for families, featuring a kids club that hosts engaging activities. The swimming pool boasts panoramic views of Surabaya, encouraging family relaxation and enjoyment. Families can also participate in movie nights at the JW Terrace by the Pool venue.

Business Facilities

The hotel provides versatile meeting and event spaces equipped for any occasion, including custom catering and expert planning services. A dedicated Executive Lounge allows guests to utilize personalized check-in and enjoy complimentary breakfast and evening drinks. Ample self-parking is available for business travelers.

Highlights

Location: Near Tunjungan Plaza Mall

Rooms: 407 beautifully hotel-appointed rooms

Dining: Uppercut Steakhouse & Tang Palace Chinese Restaurant

Family Activities: Kids Club with engaging activities

Business Services: Versatile meeting and event spaces

Must-do experiences

  • Visit Tugu Pahlawan for a glimpse into Surabaya's history.
  • Savor Rawon Setan at the local food stalls for authentic flavors.
  • Explore the vibrant Pasar Atom market for unique local finds.
  • Stroll through the historic House of Sampoerna for a cultural treat.
  • Discover the beauty of Surabaya's Grand Mosque, worth the visit.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Premium King Room Skyline View
2 persons
455 sq. feet 
1 King-size bed
Shower
Bathtub
Premium Double Room Two Double Beds Skyline View
2 persons
455 sq. feet 
2 Single beds
Shower
Bathtub
Twin Room City View
2 persons
455 sq. feet 
2 Single beds
Shower
Bathtub
King Room City View
2 persons
455 sq. feet 
1 King-size bed
Shower
Bathtub
Click button to see more rooms
Show all rooms
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Aerobics

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Jw Marriott Hotel Surabaya, guests are invited to explore a delightful range of dining options that blend local flavors with international culinary traditions. Each venue offers a unique atmosphere, from family-friendly settings to romantic dining experiences, making it an ideal choice for every palate.
Jw Marriott Hotel Surabaya Restaurant photo The photo shows the elegant lobby of a hotel. The space is expansive and features high ceilings with recessed lighting.  The floor is a polished dark marble with inlaid lighter colored tiles arranged in a geometric pattern. 

Several large, cylindric
Jw Marriott Hotel Surabaya Restaurant photo The photo shows a well-lit, elegant dining room, likely in a hotel or upscale restaurant. The room has a warm and inviting atmosphere, with polished wooden floors and rich, golden-brown wall colors. 

The space is filled with round tables, each cover
Jw Marriott Hotel Surabaya Restaurant photo The photo captures a brightly lit, modern restaurant interior with a warm and inviting ambiance. The space is spacious and well-organized, featuring several dining areas. 

In the foreground, there are several square tables set for diners. Each table

Pavilion Restaurant

International
Ambiance
Family friendly, Modern
Key Offerings
Highlighting a medley of Indonesian dishes, pizzas, and sushi, the Pavilion Restaurant encourages leisurely meals throughout the day and features an open, inviting environment perfect for gatherings.
Reservation
no
06:00 - 23:00 daily

Tang Palace Chinese Restaurant

Chinese, Asian
Ambiance
Family friendly, Modern
Key Offerings
Guests can indulge in authentic Chinese cuisine with modern flair, served in styled surroundings that are perfect for family meals or friendly catch-ups during lunch and dinner.
Reservation
no
12:00 - 15:00 and 18:00 - 20:00 daily

Uppercut Steakhouse

French
Ambiance
Modern, Romantic
Key Offerings
Savor expertly prepared steaks paired with fine wines in a sophisticated atmosphere that elevates the dining experience for couples or special occasions.
Reservation
recommended
12:30 - 15:00 and 18:00 - 23:00 Tuesday to Sunday

Imari Japanese Restaurant

Japanese
Ambiance
Family friendly, Traditional, Modern, Romantic
Key Offerings
Traditional Japanese dishes are served in a beautiful setting that combines cultural elegance with modern comfort, creating a welcoming atmosphere for families and couples alike.
Reservation
recommended
12:00 - 15:00 and 18:00 - 23:00 daily

SBCO Gourmet Patisserie

Bakery, Café
Ambiance
Cozy and inviting
Key Offerings
Indulge in freshly baked pastries and delightful sweets that offer a perfect treat for any time of day, be it a quiet morning or an afternoon pick-me-up.
Reservation
no
Hours vary

Jw Marriott Hotel Surabaya Location

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261
Map view
Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261
Nearby
Jl. Walikota Mustajab
Surabaya Town Hall
2000 ft
Restaurants
Lobby Lounge at JW Marriott Hotel Surabaya
600 ft
JL Embong Malang 85-89 JW Marriott Hotel Surabaya
Uppercut Steakhouse
600 ft
Jl. Embong Malang No. 85-89 JW Marriott Hotel
Pavilion Restaurant
200 ft
JL Embong Malang 85-89 JW Marriott Hotel Surabaya
Deli Shop
400 ft
JL Embong Malang 85-89 JW Marriott Hotel Surabaya
Tang Palace Chinese Restaurant
100 ft
JL Embong Malang 85-89 JW Marriott Hotel Surabaya
Jimmy's
400 ft
Jl. Embong Malang No. 85-89
depot panorama
400 ft
Embong Malang 78H
Kedai Kopi Kota
600 ft
Jl. Embong Malang No. 73G
OOB Kitchen Rajanya Gulai Kepala Ikan
1300 ft
Jl. Tidar No.5-6 Maxone Hotel Surabaya 2nd Floor
Ayam Goreng Jakarta Asli
1300 ft
Jl. Tidar No.3 - 1 Sawahan
Ayam Goreng President
1600 ft
Jln. Tidar 22
Explore Surabaya
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Siola Surabaya Museum
Siola Surabaya Museum
11 minutes' walk
Local history and culture are showcased, with exhibits displaying Surabaya's rich heritage and art.
Surabaya Town Hall
Surabaya Town Hall
10 minutes' walk
An elegant colonial building known for its architecture and historical significance, situated in a vibrant area.
Tunjungan Plaza
Tunjungan Plaza
11 minutes' walk
One of the largest shopping centers in Surabaya, featuring a mix of local and international brands along with dining options.
Surabaya Zoo
Surabaya Zoo
6-minute drive
Family-friendly attraction with diverse animal species and interactive exhibits. A great way to engage with wildlife.
Taman Bungkul Park
10-minute drive
A serene escape featuring greenery and walking paths, ideal for relaxation or enjoying outdoor activities.
Pavilion Restaurant
Pavilion Restaurant
1-minute walk
Offers Asian and international dishes in a modern setting, perfect for casual dining. Reservations recommended.
Uppercut Steakhouse
Uppercut Steakhouse
2 minutes' walk
Known for its premium steaks and fine wines, this venue provides a cozy atmosphere and excellent service.
Surabaya North Quay
Surabaya North Quay
15-minute drive
A waterfront area with dining options and occasional live music events, great for an evening out.
Taman Hiburan Rakyat
Taman Hiburan Rakyat
5-minute drive
A family-oriented amusement park with rides and games, ensuring fun for guests of all ages.
Getting around
City Centre
Surabaya9 min  ·  2300 ft
Airports
Juanda (SUB)31 min  ·  12.7 mi
Abdul Rachman Saleh (MLG)130 min  ·  53.8 mi
Train
Pasar Turi Train Station Surabaya15 min  ·  4000 ft
Gubeng Train Station26 min  ·  1.3 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of Rp 328,000 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Chinese, Bahasa Indonesian, Malay
Number of floors:
25
Number of rooms:
337

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review score
Based on 224 verified reviews
9.2/10
Perfect
92%
Recommend
Breakfast
8.6/10
Cleanliness
9.3/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
8.3/10
Location
9.2/10
Paid Wi-Fi
6.2/10
Staff
9.4/10
Value for money
8.9/10
Pros
Superb service
Beautiful swimming pool
Comfortable bed
Friendly staff
Cons
Brown water
Dark lighting
Guest reviews
based on 364 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Jw Marriott Hotel Surabaya
What types of bed configurations are available in the rooms at JW Marriott Surabaya?
22 February 2025
Twin beds are provided, with each bed measuring 120x200 cm.
I need an official letter for visa purposes as proof of accommodation. Can I get one directly from the hotel?
14 March 2025
The hotel is unable to issue confirmation letters for reservations made through Booking.com. Such confirmations must come from Booking.com.
Is there an option for guided tours to Mount Bromo available for guests?
10 April 2025
The concierge team will be happy to assist in arranging tours to Mount Bromo.
Are there any beach facilities available at JW Marriott Surabaya?
5 May 2025
While JW Marriott Surabaya does not have direct beach access, there are beautiful city views and a variety of activities for guests.
Is flexible check-in available at this hotel?
30 June 2025
Normal check-in time is 14:00, and early check-in is subject to availability upon arrival.
Is there a facilities room for children at the hotel?
15 July 2025
A Kids' Club is available on the 4th floor, providing free access to guests staying at the hotel.
Are smoking rooms offered in the hotel?
28 August 2025
The hotel features smoking room options across various room types.
Do the hotel's restaurants serve halal food?
22 September 2025
All food served in the restaurants adheres to halal standards.
What dining options are available in the Executive Lounge?
19 October 2025
Guests can enjoy breakfast from 06:00 to 10:00 and evening cocktails from 18:00 to 22:00, with snacks available during the cocktail hour.
How much does breakfast cost per person at the hotel?
15 November 2025
The breakfast rate is IDR 388,000 net per adult per day and IDR 194,000 net per child per day for those under 12 years old.

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